Frequently Asked Questions
General
A polygraph (= “many writings”) or lie detector is a device that continuously and simultaneously measures and records the course of physical parameters such as pulse, breathing or the electrical conductivity of a person’s skin during questioning.
Yes. The Polygraph Pro is compact, light (~2 kg) and can easily be set up, whether at home or when traveling – all it needs is a stable surface and a USB cable connection to a laptop or PC.
In principle, the lie detector can be used in any situation in which you need certainty about whether a statement is true. Whether as a fidelity test in a marriage or relationship, to solve a theft or simply as a party game – there are many possible uses.
More than 100 scientific studies on the accuracy of lie detector tests have been published. According to them, the accuracy of a properly conducted lie detector test is between 95% and 100%.
Being nervous before a lie detector test is nothing unusual. Nervousness cannot influence the test result – lies certainly can.
Provided the person conducting the questioning is trained and qualified to carry out the test, this is very unlikely. The lie detector is a medical device that records changes in a person’s autonomic reactivity while they are being questioned. If a person tries to control their behavior in order to falsify the result, this becomes obvious to a trained examiner when looking at the polygraph recording.
A complete polygraph test usually takes 3 to 4 hours. It begins with a detailed preliminary interview in which the facts of the case are discussed and the test questions are jointly defined and explained in detail. The polygraph examination is then carried out in several standardized measurement runs in order to create a reliable data basis for the subsequent evaluation.
The polygraph examiner then analyzes the recorded measurement data and discusses the results in detail with the person tested. A professional polygraph examination is not a short test, but a structured and scientifically established examination process that is carried out with the utmost care, precision and sufficient time.
Ordering
You can order the Polygraph Pro directly from the online shop at lie-detector.info by selecting the product, entering your address and going to checkout. Your order is confirmed after successful payment.
Several payment methods are usually available, e.g.:
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Prepayment / bank transfer
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PayPal
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Credit card
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cash on delivery, if applicable (for returning customers)
The exact options are shown to you during checkout.
After completing your order, you will receive a confirmation e-mail with all the details (order number, items, address).
If you don’t see an e-mail, please also check your spam folder.
The delivery time depends on the selected shipping company; shipping usually takes place within a few working days. You will usually receive tracking information by e-mail as soon as the parcel has been shipped.
Yes, we offer this! You can request a product consultation by phone. A customer advisor will usually call you back within a few hours to answer all questions about the order or the product.
If your prepayment was not successful, we often offer to ship the order cash on delivery – without additional fees; only the product price is payable in cash on delivery.
Shipping
The delivery time depends on the selected shipping company; shipping usually takes place within a few working days. You will usually receive tracking information by e-mail as soon as the parcel has been shipped.
The Polygraph Pro is usually shipped with a reliable parcel service such as DPD or DHL.
Unfortunately not. We currently have no separate contracts with the various shipping companies to deliver to a parcel locker instead of your own address. Please always use your own delivery address when ordering.
Yes! As soon as your parcel has been shipped, you will receive a tracking number by e-mail that you can use to track the delivery online.
Shipping costs within Europe are always just €19.90 – regardless of the number of items. Shipping costs generally depend on the destination country and the selected shipping method.
Once payment has been received, your order is processed and made according to your own branding. On the delivery date, the parcel is shipped within a short time (usually 1–2 working days).
Yes – provided this is indicated during checkout. Any customs or import duties may apply in some countries and are to be paid by the recipient if they are not included in the order price.
Partner program
Our affiliate program allows you to promote products via an individual tracking link and to receive a commission for every qualifying order. Settlement takes place transparently via your partner account.
The exact commission rate is shown in the affiliate dashboard or in the partner information. It is usually higher than standard e-commerce commissions and is paid out for confirmed purchases.
Commissions are paid out monthly as soon as the balance has reached a minimum threshold and the return periods have expired. Payment is made via the method you have chosen (e.g. PayPal or bank transfer).
After successfully registering in the partner area, you will receive your personal tracking link and promotional material. You can use the link directly on your website, in newsletters or in social media posts.
Yes! You can promote the face tanner on websites, blogs, social media channels, videos, podcasts or by e-mail – as long as the traffic and placement comply with the program guidelines.
In the affiliate dashboard you can see clicks, sales, conversion rates and your earned commission in real time. This allows you to optimize your campaigns in a targeted way.
Yes – by registering, you accept our affiliate guidelines, including rules on the correct use of tracking links, brand names, cookie notices and permitted advertising. You can find them in the partner center.
Problems
Please switch the device off, briefly disconnect it from the power supply and check that all connections are seated correctly. If the problem persists, contact our customer service with a short description of the fault and, if possible, a photo or short video.
We’re sorry to hear that! Please photograph the damaged device and the packaging, including any transport damage, and send the pictures – or even better, a short video – to our support team.
Influencer social media
Contact us directly by e-mail at info (at) lie-detector.info. We will review your request and get back to you with details on cooperation, remuneration and content options.
Yes and no – for selected collaborations we provide our polygraph at a discount so that you can create authentic content. The conditions depend on reach, channel and content plan.
We work with various formats: product reviews, sponsored posts, reels/shorts, unboxings, tutorials, discount codes, affiliate partnerships or long-term brand ambassador programs.
Speak to a customer advisor or need help?
Submit the form – fast call-back within a few hours.
Frequently Asked Questions
You’ll find questions & answers about our products, pre-orders and our service here.
Phone product consultation
Do you have questions about the product or delivery? We’ll call you back by phone within a few hours.