Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

2. General information on data processing

We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and the applicable national data protection laws.

Personal data is any data that can be used to identify you personally (e.g. name, address, telephone number, e-mail address, IP address).

3. Collection and processing of personal data

a) When visiting the website

When you access our website, the following data is collected automatically:

  • IP address

  • Date and time of access

  • Browser and operating system used

  • Referrer URL

This data is used for the technical provision, security and stability of the website.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

b) When contacting us / product consultation

If you contact us via form, e-mail or telephone, we process:

  • Name

  • Telephone number

  • E-mail address

  • Content of the inquiry

Purpose: Processing your inquiry, call-back, consultation
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures)

c) Orders in the online shop

When you place an order, we process:

  • Name, address

  • Telephone number

  • E-mail address

  • Payment and order data

Purpose: Contract processing, shipping, invoicing
Legal basis: Art. 6(1)(b) GDPR

4. Payment processing

Depending on the payment method selected, payment data is transmitted to the respective payment service provider (e.g. credit card, prepayment, cash on delivery).

We do not store any complete payment data ourselves.
Legal basis: Art. 6(1)(b) GDPR

5. Shipping service providers

For delivery, we transmit your data (name, address, telephone number) to shipping service providers (e.g. DPD).

Purpose: Delivery of the goods
Legal basis: Art. 6(1)(b) GDPR

6. Cookies

Our website uses cookies that are technically necessary or used for analysis.

  • Necessary cookies: Art. 6(1)(f) GDPR

  • Optional cookies (e.g. analytics): Art. 6(1)(a) GDPR (consent)

You can find details on this in the cookie banner.

7. Analytics and tracking tools (if used)

If analytics tools (e.g. Google Analytics) are used, this is only done with your express consent.

IP addresses are anonymized.
Legal basis: Art. 6(1)(a) GDPR

8. Newsletter / call-back service

When you sign up for a newsletter or call-back service, we store:

  • Name

  • Telephone number or e-mail address

You can unsubscribe at any time.
Legal basis: Art. 6(1)(a) GDPR

9. Storage period

Personal data is only stored for as long as necessary or as required by statutory retention periods.

10. Disclosure to third parties

Data is disclosed only if:

  • it is necessary for the performance of the contract

  • there is a legal obligation

  • you have expressly consented

11. Data transfer to third countries

In the case of worldwide shipping, data may be transferred to third countries. This is done exclusively in compliance with the GDPR (e.g. standard contractual clauses).

12. Your rights as a data subject

You have the right at any time to:

  • Access (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to processing (Art. 21 GDPR)

Please send any requests to the contact address given above.

13. Withdrawal of consent

You can withdraw any consent you have given at any time with effect for the future.

14. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU member state of your place of residence.

15. Data security

We use technical and organizational security measures (SSL encryption) to protect your data against unauthorized access.

16. Changes to this privacy policy

We reserve the right to amend this privacy policy in the event of legal or technical changes.